Belvedere Apartments Policies

Payment Policy

Payment for all accommodation must be made in full on arrival (if not paid prior).
Recovery charges may apply if your account is not paid on time.

Cancellation Policy

Any cancellations within 72 hours of arrival will incur a cancellation fee equivalent to 100% of the reservation value.

Please note separate cancellation terms which will apply for the following dates:

Winter (25 June - 30 September): For any bookings within these dates, 21 days notice is required for any cancellations. If the booking is cancelled within 21 days of arrival, a cancellation fee of 100% of the reservation total will apply.
Summer (20 December - 28 February): Any bookings within these dates are non-refundable. Full payment is required at the time of booking, and no cancellations or amendments are permitted.

We recommend that you have travel insurance to cover cancellations in unfortunate circumstances.

Child Policy

Please note children and infants must be included when making a booking.
Children aged 2 years and under stay free of charge when using existing bedding or an available baby cot. Please contact the property at the time of booking if you require this.

Guest Responsibility Policy

The registered guest is responsible for the behaviour of all persons in their party (including visitors) whilst on the property; all visitors must leave the property by 10.30pm.

Any guest causing a disturbance that may be affecting another guest?s right to quiet enjoyment can be asked to leave at their own expense
Any charges incurred will be made to the registered guest?s credit or debit card account

Room Condition Policy

If your room is left in an unsatisfactory state, this includes excessive rubbish, misuse of apartment/complex property.

Any unhygienic uncleanliness, soiling, excessive mess or odour, including the kitchen area, which causes unwarranted cleaning time by housekeeping staff or contractors, Belvedere Apartments reserves the right to charge for the cost of cleaning, charges will be made to the registered guest?s credit or debit card account.

If any repairs or replacements are required to restore Belvedere Apartments or property to normal condition, charges will be made to the registered guest?s credit or debit card account

Damage Policy

Damage to Belvedere Apartments? property and any costs associated with such, that results in loss of income to Belvedere Apartments, will be charged to the registered guest?s credit or debit card account.
Refer to Room Condition Policy

Smoking Policy

Smoking inside at Belvedere Apartments is prohibited. Please smoke outside and use the ashtrays provided.

Smoking inside will incur a $300 charge to the registered guest?s credit or debit card
Refer to Room Condition Policy

Cooking Policy

The cooking of fish, shellfish, curries and other strong-smelling foods is not permitted.

The cooking of strong smelling foods in the apartment will incur a $300.00 charge and will be charged to the registered guest?s credit or debit card.

Refer to Room Condition Policy.

Privacy Policy

We are committed to safeguarding the privacy of our website visitors and system users; in this policy we explain how we will use personal information we collect from you.

Click here to view our privacy policy.

Belvedere Apartments
29 Warren Street
Wanaka 9305
New Zealand

© Belvedere Apartments - 100% New Zealand owned and operated